The Manager, Project Coordination is responsible for providing leadership and oversight to Project Coordination teams. The Manager, Project Coordination works with the leaders of relevant cross-functions to improve and enforce adoption of and compliance to processes, workflows and responsibility matrices pertaining to Project Coordination activities.

The Manager, Project Coordination has line management responsibility for functional area staff in accordance with company policies and applicable regulations. Responsibilities include overseeing the training of the new employees, participating in hiring activities, performance management, guiding professional development, addressing employee relation issues and escalating issues, as necessary.

This role is perfect for you if:

• You have experience in project management and clinical research.
• You are a motivated individual that would like to make a positive impact in a fast-paced environment.
• You are an empathetic leader that values teamwork.

More specifically, the Manager, Project Coordination must:

• Provides overall guidance and oversight to the department on best practices and efficient site start up, user access management, project-specific training management as well as other routine Project Coordination activities
• Ensures overall Project Coordination activities efficiency and adherence to project timelines and financial goals; including ensuring out of scope activities are identified and provide to project leads for inclusion in change orders 
• Interviews, hires, onboards, mentors, coaches and manages performance of Project Coordination resources  
• Ensures adequate continuous training of resources and oversees practices to ensure alignment across the team through adoption and use of all process and technology tools.
• Monitors, analyses and acts upon KPIs measuring the performance of the Project Coordination department
• Works with Project and Quality Management to ensure appropriate quality standards are in place for activities under Project Coordination’s responsibility
• Identifies improvements and efficiencies relevant to Project Coordination processes (including but not limited to: CTMS records maintenance, site activation, user access management, project-specific training management) and share lessons learned broadly with key stakeholders 
• Develops new or leads the improvement of existing department systems, SOPs, and processes 
• May be a Subject Matter Expert for systems and/ or processes relevant to Project Coordination activities
• Employee may be assigned to other responsibilities that do not pertain to their former description, if they have the required experience, are qualified and/or have received adequate training